Complaint Channels Announcement

Wuxi Wattsonic Energy Technology Co., Ltd ("WATTSONIC") remains steadfast in upholding our core values of "Reliability, Value-Added, Delight" while driving sustainable development in the photovoltaic industry through premium products and services. We maintain the highest standards of integrity and compliance in all engagements with shareholders, employees, and partners, ensuring the protection of all stakeholders' legitimate rights and interests.

I. Fundamental Commitments

  1. WATTSONIC maintains zero tolerance toward illegal and non-compliant conduct, expressly prohibiting all forms of corruption, bribery, and fraudulent activities.
  2. We encourage employees and stakeholders to report any misconduct involving corruption, bribery, or other violations that may compromise the interests of WATTSONIC or its stakeholders.
  3. Our comprehensive complaint mechanism is aligned with international standards including the UN Convention Against Corruption, OECD Anti-Bribery Convention, and ISO 37001/37301 management systems.
  4. WATTSONIC ensures strict confidentiality for all submissions and expressly prohibits retaliation against complainants. Verified retaliation will result in disciplinary action, with criminal offenses referred to judicial authorities.

II. Available Complaint Channels

WATTSONIC provides diverse channels for submitting complaints. We encourage real-name reporting while also accepting anonymous submissions. The Company guarantees objective and impartial investigation and handling of all reports.

1. Telephone

0086-510-8102 5286

2. Email

audit@wattsonic.com

compliance@wattsonic.com

3. Mail and In-person Submissions

Audit Supervision Center, Wuxi Wattsonic Energy Technology Co., Ltd

No.200 Linghu Road, Xinwu District, Wuxi City, Jiangsu Province, China

III. Complaint Handling Principles

All cases are handled through legally compliant procedures ensuring:

  1. Evidence-based investigations initiated through proper channels
  2. Restricted access to case information on a need-to-know basis
  3. Conclusion-based actions with appropriate feedback mechanisms

IV. Non-Retaliation Assurance

WATTSONIC strictly prohibits any form of retaliation against complainants. Violations will result in:

  1. Internal disciplinary measures for employees
  2. Judicial proceedings for criminal offenses

For detailed procedures and scope, please refer to Complaint Policy and Procedures.