Privacy Policy

WATTSONIC Energy Technology Co., Ltd. and its affiliates are committed to handling personal information responsibly, lawfully, and transparently. This Privacy Policy applies to our websites, digital platforms, products, services, communications, and other business interactions where we act as a controller or similar responsible party under applicable law.

1. Information We Collect

We may collect information you provide directly, information generated through your use of our products and services, and information received from authorized partners or public sources. Depending on the context, this may include contact details, account information, business affiliation, service inquiries, device and log information, product usage data, support records, and information necessary to fulfill legal, contractual, or security obligations.

2. How We Use Information

We use personal information to provide and improve products and services, manage accounts, respond to inquiries, process support requests, maintain security, comply with law, communicate about products and events, evaluate business relationships, and operate our business effectively. Where required by law, we rely on an appropriate legal basis such as consent, contract performance, legitimate interests, or legal obligation.

3. Cookies and Similar Technologies

Our websites and digital services may use cookies and similar technologies to support site functionality, remember preferences, analyze traffic, improve performance, and understand how users interact with our content. You can manage many of these technologies through your browser or device settings.

4. Sharing and Disclosure

We may share personal information with affiliates, service providers, professional advisers, logistics and technology partners, and competent authorities when necessary for business operations, compliance, security, or legal process. We do not sell personal information in a manner prohibited by applicable law.

5. International Transfers

Because WATTSONIC operates across multiple markets, personal information may be processed or accessed in jurisdictions outside your country or region. Where cross-border transfers occur, we take steps designed to protect information in accordance with applicable law, which may include contractual safeguards, access controls, and internal compliance measures.

6. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law. We maintain administrative, technical, and organizational safeguards intended to protect information against unauthorized access, misuse, loss, alteration, and disclosure.

7. Your Rights

Subject to applicable law, you may have the right to request access to, correction of, deletion of, restriction of, portability of, or objection to the processing of your personal information, and to withdraw consent where processing is based on consent. You may also have the right to file a complaint with a competent supervisory authority.

8. Minors

Our websites and services are not directed to children where prohibited by law. We do not knowingly collect personal information from minors without appropriate legal basis or required authorization.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@wattsonic.com or by mail at Wuxi Wattsonic Energy Technology Co., Ltd, No.200 Linghu Road, Xinwu District, Wuxi City, Jiangsu Province, China.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, business operations, or our data practices. Material updates will be reflected by revising the effective or last updated date on this page.