Contact

Contact

Send us the details of your project. A regional engineer or specialist will respond within one business day.

Open the form info@wattsonic.com
< 24h Response time, business days
40+ Markets with local coverage
200+ Certified partners
Certified to CE TÜV IEC 62619 UN 38.3 IEC 62040
Topics

Four ways to reach us.

Inquiry form

Inquiry

Minimum fields required for routing. Information is used only to respond to this inquiry.

Your topic
Your team
Project scope
Project scope
Attachments and site plans can be sent by reply email. 0/2000

Replies originate from @wattsonic.com.

Reviewed within one business day. A named contact from the relevant team will reply.

Process

From inquiry to commissioning.

01

Review

An engineer reviews the inquiry within one business day.

02

Route

Assigned to the regional, technical, or commercial specialist closest to the scope.

03

Respond

A named contact replies with next steps and a reference thread.

04

Continue

The same team remains assigned through quotation, delivery, and commissioning.

Offices

Headquarters in Wuxi. Service across 40+ markets.

Head office

NO. 200 Linghu Road, Xinwu District
Wuxi 214100, China

Business hours

Mon - Fri: 9:00 - 18:00 (CST)
UTC+8 | Beijing Time

European business hours overlap: 09:00–11:00 CET. Inquiries outside this window are typically answered within one business day.

Resources

Direct channels.

Datasheets & manuals

Revision-controlled documentation for every SKU and market.

Download Center

Existing deployment

Log field issues, firmware requests, and RMAs via the support portal.

Support portal

Partner program

Application process for distributors, EPCs, and installers.

Apply